how long Pop Mart takes to deliver in 2025. Get real delivery times, shipping tips, and what to expect before you order.
If you’ve ever clicked “checkout” on a Pop Mart order, felt that post-shopping excitement… and then watched your tracking page sit frozen for days, you’re definitely not alone. In the world of Culture & Trends… these collectible blind boxes have become a global phenomenon. I’ve been there … refreshing that tracking page over my morning coffee, wondering if my Labubu blind box was ever going to make it through customs.
So, how long does Pop Mart take to deliver? The short answer:
- Local warehouse orders (like from the US or UK) usually arrive in 3–7 business days.
- International orders (especially from China) take around 7–15 business days, sometimes stretching up to 30 days depending on customs and demand.
- Preorders can add 2–8 weeks on top.
But that’s just the surface … let’s unpack the full story. From official timelines to real-world customer experiences (including mine), here’s everything you need to know before you hit “buy” again.
My First Pop Mart Delivery Experience: The Waiting Game
The first time I ordered from Pop Mart, I thought it would be like Amazon … quick, smooth, painless. Spoiler: it wasn’t.
I placed my order on a Friday, got the confirmation instantly, and waited for the shipping notification. Days passed. Nothing. By the next Thursday, I was convinced my package had fallen into a black hole somewhere over the Pacific.
Then, on day 10, the tracking finally updated: “Arrived at destination airport.” Three days later, a small, beautifully designed box appeared on my doorstep … my first Skullpanda set.
That experience taught me one thing: Pop Mart shipping works differently than typical online stores. It’s not slow by accident … it’s just more complex than most people expect.
Official Pop Mart Shipping Times (and What They Really Mean)
According to Pop Mart’s official shipping policy pages (for the US, UK, and EU regions), here’s how long it usually takes for your package to arrive:
| Shipping Type | Official Estimate | Typical Real-World Average |
| US Warehouse → US Address | 3–7 business days | 3–6 business days |
| China Warehouse → US/EU Address | 7–15 business days (sometimes up to 30) | 10–20 business days |
| Preorders / Drops | Ships once all items are available | +2–8 weeks |
On paper, that seems reasonable. In reality? It depends on where your order is fulfilled, who’s shipping it, and what’s inside.How Long Does Pop Mart Take to Deliver?
Where Your Order Ships From Matters … A Lot
Pop Mart operates both local warehouses (like in the US or UK) and global warehouses (mainly in China).
- Local warehouses: ship domestically and use fast carriers (UPS, USPS, Royal Mail).
- China warehouse: handles international orders and limited releases, often through logistics partners like YunExpress, Yanwen, or SF Express.
If you order a common figure or in-stock series, chances are it’ll ship locally.
But if you go for special editions, mystery boxes, or new drops, expect a China dispatch … and that’s where the wait begins.
Pro Tip: Before checking out, look for “Ships From: [Country]” or contact support to confirm. It’s the single biggest factor affecting delivery time.
The Hidden Delay: Processing Before Shipping
Pop Mart isn’t Amazon Prime … there’s a processing period before your package even leaves the warehouse.
This usually takes 1–7 business days. If you ordered during a big product drop or sale, it can stretch even longer.
Also, if you ordered multiple items and one of them is a preorder, Pop Mart holds your entire package until everything is ready.
I learned this the hard way. My second order included one “coming soon” figure, which delayed the shipment by almost three weeks.
Lesson learned: split preorders and in-stock items into separate purchases to avoid unnecessary delays.How Long Does Pop Mart Take to Deliver?
What Really Happens During International Shipping
Most international Pop Mart orders follow this path:
- Order processed at a China warehouse.
- The package is picked up by YunExpress, SF Express, or Yanwen.
- It’s exported from China (often via Hong Kong or Shenzhen).
- Customs clearance happens in your country.
- Handoff to a local carrier (e.g., USPS, Royal Mail, Australia Post).
That handoff between step 3 and 5 is where tracking updates usually “freeze.”
It’s not lost … it’s just in limbo. Sometimes it sits at “Arrived at destination airport” for a week, then suddenly appears on your doorstep.How Long Does Pop Mart Take to Deliver?
It’s frustrating, but normal. In fact, tracking gaps of 5–10 days are reported by most buyers.
Why Some Orders Take Forever (and How to Avoid It)
After researching community reports, reviews, and Pop Mart’s own policies, here are the top reasons for long delivery times … and how to handle them:
1. Preorder Backlog
Preorders are shipped only once stock arrives. Combine them with regular items, and your whole package waits.
Fix: Split your orders.
2. Popular Drops
When Pop Mart launches limited releases (like Skullpanda or Labubu collabs), thousands of orders hit at once.
Fix: Expect delays or buy from a local Pop Mart store/reseller if you’re impatient.
3. Customs Delays
International parcels may be held for inspection or import assessment.
Fix: Wait 7–14 days post-arrival scan before escalating.
4. Third-Party Logistics Hiccups
Carriers like YunExpress sometimes go dark mid-route.
Fix: Use 17Track or ParcelsApp for better tracking coverage.
Real-World Delivery Timelines (Based on Actual Customers)
Across Reddit, Trustpilot, and Facebook groups, here’s what real Pop Mart customers have reported:
| Order Type | Reported Average Arrival |
| Local US order | 4–6 business days |
| China to US order | 12–18 days |
| China to UK/EU order | 14–22 days |
| Preorders | 1–2 months total |
| Hot drops | Up to 4 weeks in high demand periods |
“Mine said ‘arrived at the destination airport’ for 9 days, then showed up randomly with no update.” … Reddit user @ToyLover
“Preorders can be slow, but everything arrives safely. I just learned to plan ahead.” … Trustpilot reviewer
In other words, Pop Mart delivers … just not at lightning speed.
racking Tips You’ll Thank Yourself For Later
Tracking Pop Mart orders can feel like decoding a secret message. Here’s how to make sense of it all:
1. Use Multi-Carrier Sites
Enter your tracking number on 17track.net or ParcelsApp.com.
These platforms pull data from multiple carriers, often showing updates the Pop Mart site misses.
2. Understand Tracking Lingo
| Status Message | What It Means |
| “Information Received” | Pop Mart created the label, not yet shipped |
| “Exported from Origin” | Left China, in transit |
| “Arrived at Destination Airport” | Cleared export, awaiting customs |
| “Delivered to Local Carrier” | Waiting for USPS/Royal Mail handoff |
| “Out for Delivery” | You’re almost there! |
3. Expect 5–10 Day Tracking Gaps
Seriously … don’t panic. Many orders show no movement and then suddenly update right before delivery.
My Honest Advice (After Multiple Orders)
After ordering from Pop Mart several times, here’s my genuine verdict:
They’re reliable, but slow. Every package I’ve received arrived safely, just never as fast as I’d hoped.
The packaging is secure, the figures are pristine, and the unboxing experience? Totally worth the wait.
But if you’re buying as a birthday gift or for a special occasion, plan ahead … order at least three weeks in advance.How Long Does Pop Mart Take to Deliver?
Troubleshooting & Escalation Template
If your tracking hasn’t moved for more than two weeks, here’s what to do:
Step 1: Contact Pop Mart Support
Email support@popmart.com with:
- Your full name
- Order number
- Tracking number
- Screenshot of the last update
Sample email:
Subject: Order #[OrderNumber] – Tracking Stalled
Hello Pop Mart Team,
My order #[OrderNumber] hasn’t been updated since [Date]. Could you please check the current status or provide an estimated delivery date?
Thanks so much!
[Your Name]
Step 2: Wait for Response
Give them 3–5 business days. They’re slow to reply but usually do.
Step 3: Payment Dispute (Last Resort)
If you get no update within 30 days (international) or 14 days (domestic), contact your payment provider for a refund claim.
Pro Tips to Make Pop Mart Shipping Faster
- Order early for gifts or holidays.
- Use local Pop Mart stores … they’re expanding fast across North America and Europe.
- Split large orders into smaller ones to avoid customs holds.
- Track consistently, not constantly. Don’t stress over every gap.
- Buy from verified resellers if you want instant gratification.
The Future of Pop Mart Delivery (and Why It’s Improving)
Pop Mart’s growing global footprint means things are getting better.
They’re opening new flagship stores in the US, UK, and Canada, and investing in regional fulfillment centers.
Translation?
Faster domestic delivery, fewer customs issues, and (hopefully) fewer tracking blackouts.
As more products become available locally, you can expect the typical international 2–3 week window to shrink to under 7 days for many series.
Final Verdict: How Long Does Pop Mart Take to Deliver?
If you’re after the quick answer, here it is again:
| Scenario | Estimated Total Delivery Time |
| Local warehouse | 3–7 business days |
| China → US / EU | 7–15 business days (up to 30) |
| Preorders | +2–8 weeks |
| Tracking gaps | 5–10 days (normal) |
So yes … Pop Mart can feel slow, but it’s usually worth it.
Think of it like waiting for a friend traveling across the world with a surprise gift. You know it’ll get there… eventually.
And when it does, you’ll forget all about the wait … at least until your next blind box order.
Key Takings:
- Domestic orders: 3–7 business days
- How Long Does Pop Mart Take to Deliver?
- International orders: 7–15 business days
- Preorders: extra 2–8 weeks
- Tracking delays: normal for 5–10 days
- Pro tip: check warehouse location before ordering
Pop Mart shipping isn’t perfect, but the figures? Absolutely addictive.
If you’re patient, you’ll get your mini treasures … beautifully packed, perfectly preserved, and ready to display.
Additional Resources:
- POP MART — Shipping Policies (US): Official delivery windows: Local warehouse orders (like from the US) usually arrive in 3–7 business days.
- Trustpilot — popmart.com Reviews: Customer feedback: Mixed reviews highlight both positive experiences and concerns regarding shipping times and packaging
